VA veterans crisis line to face new investigation by congressional watchdog agency

Government Accountability Office plans to investigate multiple whistleblower allegations of ‘gross mismanagement’ at Department of Veterans Affairs

By: - November 15, 2023 9:41 am
U.S. Department of Veterans Affairs medical campus in Rapid City, South Dakota

The U.S. Department of Veterans Affairs medical campus in Rapid City, South Dakota. (Seth Tupper/South Dakota Searchlight)

McDonough sought to defend the veterans crisis line Wednesday in a three-page letter to Moran that the VA “takes any allegations of insufficient care or service very seriously and will investigate thoroughly.”

“We also want to reaffirm our appreciation and support for whistleblowers at VA, who raise important issues and help us better serve our nation’s heroes,” McDonough wrote. “It takes courage to raise concerns, and we at VA are dedicated to building a culture where every employee feels empowered and unafraid to do so.”

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Jennifer Shutt
Jennifer Shutt

Jennifer covers the nation’s capital as a senior reporter for States Newsroom. Her coverage areas include congressional policy, politics and legal challenges with a focus on health care, unemployment, housing and aid to families.